Privacy Policy Overview
Iron Bridge Analytics Ltd. ("we," "us," "our") operates the website irnbrdganlytcsltd.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we respect your privacy rights.
By using our website or services, you consent to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Company name and industry information
- Project requirements and business needs
- Communication preferences
- Information provided in forms, surveys, or correspondence
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and location information
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on site
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Responding to inquiries and providing requested information
- Delivering consulting services and analytics solutions
- Processing and managing project requirements
- Communicating about our services
Business Operations
- Improving our website and services
- Analyzing usage patterns and preferences
- Conducting market research and analysis
- Maintaining security and preventing fraud
Marketing and Communications
- Sending newsletters and service updates (with consent)
- Providing information about relevant services
- Conducting promotional activities
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include
- Encryption of data in transit and at rest
- Secure server infrastructure and hosting
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Under Canadian privacy law and other applicable regulations, you have certain rights regarding your personal information:
Right to Access
You can request information about the personal data we hold about you, including how it is used and with whom it is shared.
Right to Correction
You can request that we correct or update inaccurate or incomplete personal information.
Right to Deletion
You can request that we delete your personal information, subject to certain legal and business requirements.
Right to Withdraw Consent
Where we process your information based on consent, you can withdraw that consent at any time.
Right to Opt-Out
You can opt out of marketing communications and certain data processing activities.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Iron Bridge Analytics Ltd.
Privacy Officer
Email: [email protected]
Phone: (310) 675-3003
Mailing Address:
625 Bank Street
Ottawa, Ontario K1S 3T4
Canada
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and indicate the "Last Updated" date.
For significant changes, we may provide additional notice through email or prominent website notification.
Complaints
If you believe we have not complied with applicable privacy laws, you may file a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.